Privacy Policy
Privacy Policy
Effective Date: 12 November, 2025
Sellzo.online by GraniteGrace (“we,” “our,” or “us”) operates this website and related services (collectively, the “Services”) to provide you with a curated and secure online shopping experience.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our website or otherwise communicate with us.
By accessing or using any part of our Services, you agree that you have read and understood this Privacy Policy.
1. Personal Information We Collect
When we use the term “personal information,” we mean information that identifies, relates to, or could reasonably be linked to you. Personal information does not include anonymized or aggregated data that cannot reasonably identify you.
We may collect or process the following categories of information:
Contact Information: Name, billing and shipping address, phone number, and email address.
Financial Information: Payment method details, transaction information, and payment confirmations (processed securely through our payment partners).
Account Information: Username, password, preferences, and account settings.
Transaction Details: Items viewed, added to cart, purchased, returned, or exchanged.
Communications: Any messages or information you provide when contacting our customer support or through online forms.
Device & Technical Data: IP address, browser type, operating system, and connection information.
Usage Data: How you browse, interact with, or use our website and Services.
2. How We Collect Personal Information
We collect information in several ways:
Directly from you: When you create an account, place an order, subscribe to our emails, or communicate with us.
Automatically: Through cookies, analytics tools, and other tracking technologies when you use our website.
From third-party partners: Such as payment gateways, shipping providers, or marketing platforms that help us operate the Services.
3. How We Use Your Personal Information
We may use your personal information for the following purposes:
a. Provide and Improve Services
To process orders, payments, and deliveries; to manage your account; to remember your preferences; and to enhance your shopping experience.
b. Marketing and Promotions
To send you offers, promotions, or updates about our products and collections. You can unsubscribe from marketing emails anytime.
c. Security and Fraud Prevention
To detect and prevent fraudulent or unauthorized activity, secure your transactions, and protect our Services.
d. Customer Support
To respond to your inquiries, requests, and feedback, and to maintain our customer relationship with you.
e. Legal Compliance
To comply with applicable laws, regulations, or legal processes, and to respond to valid requests from authorities.
4. How We Share Your Information
We may share your personal information with:
Service Providers: Trusted partners who help us operate the business (e.g., payment processors, couriers, IT support, analytics).
Business Partners: For marketing collaborations or promotional activities, when appropriate.
Legal Authorities: When required by law or to protect our rights and property.
Corporate Transactions: In case of a merger, sale, or business restructuring.
We do not sell or rent your personal data.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize content, analyze website performance, and enhance user experience. You can manage or disable cookies in your browser settings.
6. Children’s Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided personal data, please contact us for deletion.
7. Data Security and Retention
We implement reasonable technical and organizational measures to protect your information. While no system is 100% secure, we take steps to safeguard your data against loss, misuse, and unauthorized access.
We retain personal information only as long as necessary to provide Services, fulfill legal obligations, or resolve disputes.
8. Your Rights and Choices
Depending on your location, you may have the right to:
Access your personal data we hold.
Correct inaccurate or outdated information.
Delete your personal information.
Withdraw consent for marketing communications.
To exercise these rights, contact us at sellzo.ecom@gmail.com.
You can also unsubscribe from marketing emails at any time using the link in our emails.
9. International Data Transfers
Your information may be stored and processed in countries other than your own. We take appropriate measures to ensure that your data remains protected according to applicable privacy laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services after any update indicates your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Sellzo.online by GraniteGrace
📧 Email: sellzo.ecom@gmail.com
🌐 Website: https://sellzo.online
